Why do we charge private fees?
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If you’re an outpatient (not a hospital inpatient), the billing policy will vary depending on the practice you choose to visit. This is because the cost of running each practice varies based on factors such as geography and service offerings. Please ask about the cost of your service at the time of booking.
We bulk bill outpatients who hold a Commonwealth Government issued Health Care Card or Pensioner Concession Card; however, some services and interventional procedures will attract an out of pocket (or Gap) fee. When an out of pocket fee is applied, we appreciate payment on the day of the examination.
Please note we do not accept Commonwealth Seniors Health Card.
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If you require services during your stay in hospital, you will receive a separate account from Queensland X-Ray. This is because we are a private and separate entity to the hospital.
Our private fees may be claimable against Medicare and/or your private health insurance; however, an out‐of‐pocket (or Gap) payment may also apply.
We understand that at times, we will have patients whose financial circumstances limit their ability to meet private fees. This includes those who hold a Commonwealth Government issued Health Care Card or Pensioner Concession Card. For those eligible patients, we do offer discounted fees on some services. Please note we do not accept Commonwealth Seniors Health Card.
We strongly recommend that you contact your private health insurer prior to your admittance to hospital to find out whether your out‐of‐pocket expenses for medical imaging services will be covered.
We perform examinations at the request of your treating doctor. If you are concerned about the need for any examination, we encourage you to discuss this with them.

We accept these concession cards
If applicable, please bring your current Health Care Card/Pensioner Concession Card to your appointment.