Rob, Brisbane

I visited Queensland X-Ray for an MRI. My previous attempt at an MRI had to be stopped mid scan as I had an overwhelming feeling of claustrophobia and I couldn’t continue. When I mentioned this at the time of rebooking, I felt the staff member made notes and cared about my experience. When I arrived the MRI Technician, knew I was nervous and we talked about sedation, but also other ways to deal with the nerves. The MRI was slightly wider and I was given an eye mask and earphones in which they played my choice of music. The Technician talked to me a lot throughout the scan and made me feel comfortable and secure. I’ll have to have more MRI throughout my life I’m sure, but it’s not something I’m concerned about anymore.


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